
General conditions of sale and use
About Us
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The company HC CONSEILS, SAS, with a capital of 2,800 euros, whose head office is in VILLENEUVE-LOUBET
(06270) 2732 RTE NATIONALE 7, registered in the ANTIBES trade and companies register under the
number 834 957 960 represented by Mrs. Imen HELAOUI HELAOUI (hereinafter the "Company").
offers the following services: Business advice and other management advice And business domiciliation.
About cookies Preamble
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The Company invites its Users to carefully read these General Conditions of Sale and Use.
(hereinafter the "T & Cs / T & Cs").
The T & Cs / T & Cs apply to all the Services provided by the Company to its Customers in the same category, regardless of the clauses that may be included in the Customer's documents and
in particular its general conditions of purchase.
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The T & Cs are systematically communicated to the Customer who requests them.
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The Customer is required to read the T & Cs / T & Cs before placing an Order.
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In the event of a subsequent modification of the T & Cs / T & Cs, the Customer is subject to the version in force at the time of its
Ordered.
The data recorded in the Company's computer system constitutes proof of transactions.
concluded with the Client.
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Definitions
"Customer" means any natural or legal person who places an Order on this Website;
"Order" means any order placed by the User registered on this Site, in order to benefit from
Company Services;
"General Conditions of Sale and Use" or "CGV / CGU" designate these general conditions
for sale and use online;
"Consumer" means the purchaser who is a natural person who does not act for professional needs and / or
outside of his professional activity;
"Professional" means the buyer, legal or natural person who acts within the framework of his activity
professional ;
"Services" means all the services offered to Users by the Company through this
Site;
"Site" means this Site, that is to say www.hcconseils.fr;
"Company" means the Company HC CONSEILS, more fully designated in Article I hereof; and
"User" means any person who makes use of the Site.
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Registration
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Registration on the Site is open to all legal or natural persons of legal age and enjoying their
full legal personality and capacity.
The use of the Services offered on the Site is conditional on the User's registration on the Site.
Registration is free.
To proceed with the registration, the User must fill in all the mandatory fields, without which the service cannot
can be issued. Otherwise, registration cannot be completed.
The Users guarantee and declare on their honor that all the information communicated on the Site,
especially when registering, are accurate and in line with reality. They undertake to update their
personal information from the page dedicated to them and available in their account.
Any registered User has a username and password. These are strictly personal and confidential and must under no circumstances be communicated to third parties under penalty of
deletion of the account of the offending registered User. Each registered User is personally responsible for maintaining the confidentiality of his username and password. The Company will in no way be held responsible for the identity theft of a User.
If a User suspects fraud at any time, he must contact the Company as soon as possible so that the latter can
take the necessary measures and regularize the situation.
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Each User, whether a legal or natural person, can only hold an account on the Site.
In the event of non-compliance with the T & Cs / T & Cs, in particular the creation of several accounts for a single person or
again the provision of false information, the Company reserves the right to proceed to the deletion
temporary or definitive of all accounts created by the offending Registered User.
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The deletion of the account entails the definitive loss of all the advantages and services acquired on the Site.
However, any Order made and invoiced by the Site before the account is deleted will be executed in
normal conditions.
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In the event of deletion of an account by the Company for breach of the duties and obligations set out in
the T & Cs, it is formally forbidden for the offending User to re-register on the Site directly, by
through another email address or through an intermediary without the express permission of the Company.
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Service provision and prices
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The Services covered by the T & Cs are those which appear on the Site and which are offered directly by
the Company or its partner service providers.
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The services are described on the corresponding page within the Site and mention is made of all their
essential characteristics. The Company cannot be held responsible for the impossibility of carrying out said
service when the User is not eligible.
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When a registered User wishes to obtain a service sold by the Company through the Site,
the price indicated on the page of the service corresponds to the price in euros all taxes included (TTC) and takes
account of the applicable reductions in force on the day of the Order. The price shown does not include costs
accessories which will be indicated if necessary in the summary before ordering.
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The Company reserves the right to modify its prices at any time. It undertakes to invoice the services at
price applicable at the time of their Order. For services for which the price cannot be known a priori or
indicated with certainty, a detailed estimate will be sent to the Customer.
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Under no circumstances may a User require the application of reductions no longer in force on the day of the
Ordered.
Commands
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Any Order can only be made when the User has registered on the Site. The User, when he is
logged into their account, can add Services to their virtual shopping cart. He can access the summary of his
virtual shopping cart in order to confirm the Services he wishes to order and place his Order by pressing
the “Order” button.
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He must then enter his address, the delivery method as well as a valid payment method in order to
finalize the order and effectively form the sales contract between him and the Company.
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The registration of an Order on the Site is carried out when the Customer accepts the T & Cs / T & Cs by checking the
box provided for this purpose and validates his Order. This validation constitutes proof of the sales contract. The
finalization of the Order implies acceptance of the prices and terms of performance of the services such as
as indicated on the Site.
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Once his Order has been placed, the Customer will receive confirmation by email. This confirmation
will provide a summary of the Order and information relating to the performance of the service (s).
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In the event of default of payment, incorrect address of the Client or other problem on the Client's account, the Company
reserves the right to block the Customer's order until the problem is resolved. In case of impossibility
to perform the service, the Customer will be informed by e-mail to the address provided to the
Society. The cancellation of the order for this service and its reimbursement will in this case be made, the
rest of the order remaining firm and final.
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In the event of cancellation of an Order accepted by the Company less than 8 days before the planned delivery date
of the Service for reasons other than force majeure, the Company reserves the right to retain 30%
the amount excluding tax of the Order for damages and interest in compensation for the damage suffered.
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Terms and conditions of payment
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Unless otherwise specified, all sales are paid in cash at the time of the contract.
Ordered.
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Depending on the nature or amount of the Order, the Company remains free to require a deposit or the
payment of the full price when placing the Order or upon receipt of the invoice.
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Payment can be made by: Credit card / Paypal
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In the event of total or partial non-payment of the services on the date agreed on the invoice, the Customer
Professional must pay the Company a late payment penalty, the rate of which is equal to the rate applied by the Bank.
Centrale Européenne for its refinancing operation increased by 10 percentage points. The operation of
financing selected is the most recent on the date of the Order for the Services.
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In addition to late payment, any sum, including the deposit, not paid on its due date will generate
full payment of a lump sum indemnity of 40 euros due for recovery costs.
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In the event of total or partial non-payment of the services on the date agreed on the invoice, the Customer
Consumer must pay the Company a late payment penalty at a rate equal to the legal interest rate.
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No compensation may be made by the Customer between penalties for delay in the provision of
services ordered and sums owed by the Customer to the Company for the purchase of the Services offered
on the site.
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The penalty due by the Customer, Professional or Consumer, is calculated on the amount of all taxes
of the remaining sum due, and runs from the due date of the price without any payment
prior remains is necessary.
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In the event of non-compliance with the payment conditions described above, the Company reserves the right to
cancel or suspend the sale.
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Provision of services
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The provision of services ordered on the Site will be provided by: The Company HC CONSEIL
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The Company undertakes to implement all human and material resources to perform the service in the
deadlines announced when placing the Order. However, it can in no case be held
responsible for delays in the performance of services caused due to faults that are not
accountable.
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If the services have not been performed within the time limit, the resolution of the sale may be requested by
the Customer under the conditions provided for in Articles L216-2 and L216-3 of the Consumer Code. The sums
paid by the Customer will be returned to him at the latest within fourteen days of the date of termination
of the contract.
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This provision does not apply when the delay of the Company is due to a fault of the Customer or a case of force.
major, i.e. the occurrence of an unforeseeable, irresistible event beyond the control of the
Society.
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In the event that the performance of a physical service could not have been carried out or would have been postponed due to
an error in the address indicated by the Customer, the travel expenses of the service provider appointed by the Company
to carry out the unsuccessful service will be the responsibility of the Customer.
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Claim
For all Orders made on this Site, the Customer has a right of complaint of
24 hours from the provision of the Service.
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To exercise this right of complaint, the Customer must send to the Company, at the address
hcconseil@icloud.com, a statement in which he expresses his reservations and complaints, together
supporting documents.
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A complaint that does not comply with the conditions described above cannot be accepted.
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After examining the complaint, the Site may, if necessary, replace or reimburse the service
Services as soon as possible and at its expense.
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Consumer's right of withdrawal
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The Consumer has a right of withdrawal of 14 days from the placing of the Order, except
for the products mentioned in article L221-28 of the Consumer Code as reproduced below:
"The right of withdrawal cannot be exercised for contracts:
1 ° The provision of services fully executed before the end of the withdrawal period and whose execution has
started after the express prior consent of the consumer and express waiver of his right of withdrawal;
2 ° The supply of goods or services, the price of which depends on fluctuations on the financial market beyond the
control of the professional and likely to occur during the withdrawal period;
3 ° The supply of goods made to the consumer's specifications or clearly personalized;
4 ° The supply of goods liable to deteriorate or expire rapidly;
5 ° The supply of goods which have been unsealed by the consumer after delivery and which cannot be
returned for reasons of hygiene or health protection;
6 ° The supply of goods which, after having been delivered and by their nature, are inseparably mixed
with other articles;
7 ° The supply of alcoholic beverages the delivery of which is deferred beyond thirty days and the value of which
agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional;
8 ° Maintenance or repair work to be carried out urgently at the consumer's home and expressly
requested by him, within the limit of spare parts and work strictly necessary to meet
urgency;
9 ° The supply of audio or video recordings or computer software when they have been unsealed by the
consumer after delivery;
10 ° Supply of a newspaper, periodical or magazine, except for subscription contracts to these
publications;
11 ° Concluded at a public auction;
12 ° Provision of accommodation services, other than residential accommodation, transport services of
goods, car rentals, catering or leisure activities that are to be provided on a date or
fixed period;
13 ° The supply of digital content not supplied on a tangible medium, the execution of which began after
express prior consent of the consumer and express waiver of his right of withdrawal. "
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To exercise this right of withdrawal, the Consumer sends a declaration to the address:
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He will be reimbursed for all fees paid for the provision of services within 14 days of the
Acknowledgment by the Company of its declaration of withdrawal. The refund will be made by the
same payment method as the one used for purchase.
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However, if the provision of services has already started on the date of becoming aware of the
withdrawal by the Company, the value corresponding to the service already provided will be deducted
reimbursement. The latter will be operated by the same means of payment as for the purchase.
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Processing of personal data
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Registration on the Site entails the processing of the Customer's personal data. If the Customer refuses
the processing of his data, he is asked to refrain from using the Site.
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This processing of personal data is carried out in compliance with the General Protection Regulations.
of Data 2016/679 of April 27, 2016.
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In addition, in accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time,
a right of interrogation, access, rectification, modification and opposition to all of its data
personal by writing, by post and providing proof of identity, to the following address:
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These personal data are necessary for the processing of his Order and the establishment of his invoices.
where applicable, as well as improving the functionality of the Site.
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Sharing of collected data
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The Site may use third-party companies to carry out certain operations. By browsing the Site, the
Customer accepts that third-party companies can have access to his data to allow the proper functioning
of the site.
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These third-party companies only have access to the data collected in the context of carrying out a specific task.
The Site remains responsible for processing this data.
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In addition, the User may therefore be required to receive information or commercial offers from
of the Company or its partners.
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The User may at any time oppose the receipt of these commercial offers, by writing to the address of the
Company listed above.
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In addition, Customer information may be transmitted to third parties without their prior express consent.
in order to achieve the following goals:
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-Respect the law
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-Protect anyone from serious bodily harm or death
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- Fight against fraud or attacks on the Company or its users
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-Protect the property rights of the Company.
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Cookies
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To allow its Users to benefit from optimal navigation on the Site and better functioning of the various interfaces and applications, the Company may place a cookie on the User's computer. This cookie is used to store information relating to navigation on the Site, as well
than any data entered by Users (in particular searches, login, email, password).
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The User expressly authorizes the Company to place a so-called “cookie” file on the user's hard drive.
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The User has the option of blocking, modifying the retention period, or deleting this cookie via
the interface of his browser. If the systematic deactivation of cookies on the User's browser
prevents him from using certain services or features of the Site, this malfunction cannot under any circumstances
constitute damage for the member who will not be able to claim any compensation for this fact.
Modifications
The Company reserves the right to modify the Site, the services offered therein, the T & Cs / T & Cs as well as any
delivery procedure or other component of the services provided by the Company through the Site.
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When placing an Order, the User is subject to the stipulations set out by the T & Cs in force.
when placing the Order.
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Responsibility
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The Company can in no way be held responsible for the unavailability, whether temporary or
permanent website and, although it uses all means to ensure the permanent
service, it may be interrupted at any time. In addition, the Company reserves the right, by a deed
voluntary, to make the Site unavailable in order to carry out any update, improvement or
maintenance.
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As previously mentioned herein, the Company can in no way be held responsible for
delays in providing a service for reasons beyond its control, independent of
his will, unpredictable and irresistible or whose fault cannot be attributed to him.
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Intellectual property
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The brand, the logo, and the graphic charter of this present on the site are trademarks registered with the INPI and the
works protected by intellectual property, the property of which belongs exclusively to the Company.
Any distribution, use, representation, reproduction, whether partial or complete without the express authorization
of said company will expose the offender to civil and criminal prosecution.
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Jurisdiction clause
The law governing the T & Cs is French law. Any dispute that may arise between the Company and a User
during the execution of the present will be the object of an attempt of amicable resolution. Otherwise, disputes will be
brought to the attention of the competent courts of common law.
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The Client is informed that he can resort to conventional mediation, with the Mediation Commission
of the Consumption provided for in article L534-7 of the Consumer Code or with the mediation bodies
existing sectors. He may also have recourse to any alternative dispute resolution method in the event of a
litigation.
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Pre-contractual information
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Prior to his Order, the Customer acknowledges having communicated, in a legible and understandable manner,
of the T & Cs and the information and information provided for in Articles L111-1 to L111-7 of the Consumer Code, and in particular:
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-The essential characteristics of the Services;
-The price of the Services;
-The date or the deadline on which the Company undertakes to provide the Service;
-Information relating to the identity of the Company (postal, telephone, electronic contact details);
-Information relating to legal and contractual guarantees and their implementation methods;
-The possibility of resorting to conventional mediation in the event of a dispute;
-Information relating to the right of withdrawal (time limit, modalities of exercise).
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Placing an Order on the Site implies acceptance and acceptance of the GTC / GTCU. The Customer will not be able to
prevail over a contradictory document.